Hotel Supply Coordinator

Hotel Operations · Berlin, Berlin
Department Hotel Operations
Employment Type Employee
Minimum Experience Mid-level

Travelzoo is seeking a Hotel Supply Coordinator (f/m/d) to join our team in Berlin. The Hotel Supply Coordinator manages the daily supply operations associated with hotel onboarding, pricing and promotions, inventory availability & quality checks for our hotel online booking engine. The ideal candidate will have an online booking/hotel background and a passion for exploring the world.

 


Do you feel…


  • Motivated to load hotel profiles and offers in our back-office system and ensure hotel content is up-to-date at all time
  • Confident to provide new hotel partners the support required to onboard to our booking engine
  • Capable of supporting hotel partners by providing training and answering questions on inventory connectivity, rates management, promotional deal capabilities, and booking related policies, both with the initial onboarding of new partners and from an ongoing maintenance and account management perspective
  • Excited to help to educate hotels on operationalizing the Travelzoo rate with extras for a seamless guest experience
  • Enthusiastic to train Sales Managers on rate mapping, rate parity, and rate distribution channels so they can speak intelligently to our hotel partners
  • Able to review and analyze competitive rates through tools provided
  • Adept at monitoring and reporting on inventory and availability parity and agreements set are being adhered to, and communicating any discrepancies to the respective sales managers
  • Driven to proactively identify back-end system enhancements to improve supply availability and competitiveness
  • Keen to provide hotel operations testing tied to the release of new supply and new technical functionality
  • Curious to assist Customer Service as needed to troubleshoot any service issues, as well as rebooking, cancellations and rebooking as needed

 

 

You are ideally…

 

  • Degree educated
  • A professional with 2-3 years of relevant working experience, ideally in online booking or from the hotel sector
  • A high-performer with a strong work ethic and sound judgement
  • An excellent communicator with strong written, verbal communication and presentation skills
  • Passionate about travel, including experience booking personal travel
  • Empathetic with a hands-on and innovative working style
  • Fluent in English, German language skills will be a plus

 

 

What’s in it for you…

 

  • Broaden your horizon by working in a different country
  • Experience one of our travel deals first-hand – we call it the Travelzoo Experience
  • Be part of a global team
  • Work hard and celebrate in style at our team events
  • We recognize your achievements with our employee awards
  • Enjoy working like an entrepreneur? Our collaborative culture will provide you with this opportunity
  • Hybrid work model. Meet virtually or in one of our elegant workspaces in the heart of vibrant cities
  • Enrich your career perspectives by joining our global mentorship program
  • Is life-long learning important to you? We offer online and offline learning options
  • It’s not all about the money, but money is important.

 

 

We offer competitive compensation and benefit packages If you are excited about this opportunity and feel intrigued by our values of “leading by example”, “warm heart”, “cool head” and “working hands”, then we would like to get to know you!

Thank You

Your application was submitted successfully.

  • Location
    Berlin, Berlin
  • Department
    Hotel Operations
  • Employment Type
    Employee
  • Minimum Experience
    Mid-level