Sales Operations Manager

Sales Operations · Spinningfield, Manchester
Department Sales Operations
Employment Type Employee
Minimum Experience Experienced

Inspiration, trust, and passion are at the heart of Travelzoo. Every week our global team creates irresistible and rigorously reviewed offers that get our 30 million members off the couch to explore the world through travel, entertainment, and lifestyle experiences. Our long-standing expertise, appreciation of other cultures and high standards are key to creating value for our members.

We are looking for a Sales Operations Manager to join our team in Manchester. The Sales Operations Manager will work closely with the company’s regional sales teams to ensure our back office proprietary systems together with Salesforce function efficiently and are set up for continued growth.

Do you feel…

  • Motivated to oversee the primary management of Travelzoo’s Salesforce CRM system which consists of 200+ users globally
  • Confident to collaborate closely with the functional leads and other stakeholders to identify, develop, and deploy new business processes
  • Keen to take business requirements and translate them into technical integration requirements (including page layouts & field structures, email automation & email templates, automated workflows, etc.)
  • Capable of identifying process improvements and lead effective process changes, especially with Travelzoo’s Salesforce integration
  • Eager to work together with the Sales Operation Team to support the overall sales effort, managing contracts, presentations, etc.
  • Excited to provide Salesforce user training to the team, advocating best practice within Salesforce and using and proposing technical solutions to business problems
  • Able to analyze sales figures and provide deliverables based on project requests
  • Determined to provide weekly and monthly forecasts and reports
  • Responsible to manage data uploads, deduplication, and regular cleansing of Salesforce data
  • Eager to take on ad-hoc projects as needed
  • Confident to drive the sales process through lead generation

You are ideally…

  • Degree-level educated (Bachelor’s or higher)
  • A professional with at least 5 years of sales operations experience
  • Salesforce certified; ideally Salesforce Advanced Administrator
  • Highly experienced in creating complex reports and dashboards
  • A strong analytical thinker (organizing, prioritizing, planning, research and applying logical thinking)
  • A self-starter who can take projects on and run with them independently
  • Able to think and act both strategically and tactically
  • An excellent organizational and interpersonal communicator
  • Fluent in English

What’s in it for you…

  • Broaden your horizon by working in a different country
  • Experience one of our travel deals first-hand – we call it the Travelzoo Experience
  • Be part of an international team
  • Work hard and celebrate in style at our team events
  • We recognize your achievements with our employee awards
  • Enjoy working like an entrepreneur? Our collaborative culture will provide you with this opportunity
  • Meet and network in our workspaces in the heart of vibrant cities
  • Enrich your career perspectives by joining our global mentorship program
  • Is life-long learning important to you? We offer online and offline learning options
  • It’s not all about the money, but money is important. We offer competitive compensation and benefit packages

If you are excited about this opportunity and feel intrigued by our values of “leading by example”, “warm heart”, “cool head” and “working hands”, then we would like to get to know you!

Thank You

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  • Location
    Spinningfield, Manchester
  • Department
    Sales Operations
  • Employment Type
  • Minimum Experience